e-Bridge19.22 - App Store

GD e-Bridge(TM) Mobile Telemedicine App for EMS, Public Safety and Healthcare. GD e-Bridge is listed in the FirstNet App Catalog(TM).
With GD e-Bridge Mobile Telemedicine, share HIPAA-secure voice, text, photos, data, video clips and stream live with confidence and ease using your smartphone, tablet, Toughbook or PC. Plus record, and log for quality assessment, training and medical-legal documentation. The results? Speedy and reliable multi-media communication with EMS, physicians, specialists and hospitals anywhere. Improved decision-making. Enhanced situational awareness. Features to help provide better quality, and more cost-effective patient care.
The Future of Connected Care is Already in Your Hands.
Protect patient privacy:
- HIPAA-compliant
- Password protected
- Fully encrypted
- Photos, videos can only be sent to an approved network
- Photos, videos not stored in device gallery
Get the Full Picture: Real-World Uses for GD e-Bridge
- Stroke - Send recorded or live streaming video of the prehospital stroke assessment to the hospital or stroke center.
- Trauma - Share pictures from the scene of the mechanism of injury with trauma teams to help with decisions and team preparation.
- Mobile integrated healthcare/community paramedicine - Enable telemedicine consults between the patient and their physician with live streaming video.
- Burns or wounds - Share pictures to enable physicians to better advise EMS on wound care prior to arrival and make optimal transport decisions.
- Transport refusals - Video against medical advice patient refusals for liability protection.
- Mass casualty - Send pictures, video clips or live streaming video from the scene to physicians, emergency communications or command centers to improve triage, situational awareness and resource allocation.
- Bio/chemical/hazmat event - Photos, video clips or live streaming from the scene can help minimize the number of responders, healthcare providers and members of the public exposed, improve triage and ensure patients are taken to facilities equipped to handle such emergencies.
GD e-Bridge tracking feature: Continued use of GPS running in the background can dramatically decrease battery life.

Version History NEW
- Call Me: video calls can now ring your account phone number for audio, while video and controls stay in the app. Useful where data coverage is weak. Cellular plan required; ask your e-Bridge administrator to enable it.

FIXED
- Smoother scrolling and loading on cases with many e-Bridge users.
- On a received case, a collapsed score section now shows the score total on its label.
- Misc. performance improvements 19.22 Aug 31 This update focuses on reliability and adds new features:

- New: Case Reminders - get reminded again if you miss an alert
- More reliable sign-in, even on weak or interrupted connections
- "Offline" status now shown in a banner at the top of the screen
- Push notification delivery improvements
- Misc. performance improvements 19.20 Jul 14 - Improvements for interpreter service
- Improved responsiveness when opening cases and receiving events on large workflow templates
- Bluetooth keyboard input fixed on iPad
- Sender name now displays correctly for group chat messages from web users
- Workflow teams now displays web-link guests with name and role
- Misc. performance improvements 19.19 Jun 9 - Improved responsiveness when opening cases and receiving events on large workflow templates
- Bluetooth keyboard input fixed on iPad
- Sender name now displays correctly for group chat messages from web users
- Workflow teams now displays web-link guests with name and role
- Misc. performance improvements 19.18 Jun 5 - Improved responsiveness when opening cases and receiving events on large workflow templates
- Sender name now displays correctly for group chat messages from web users
- Bluetooth keyboard input fixed on iPad
- Misc. performance improvements 19.17 Jun 3 - Improved responsiveness when opening cases and receiving events on large workflow templates
- Misc. performance improvements 19.16 Jun 1 Pre-filled case fields
- Buttons in a case can now pre-fill fields for you on iOS — the same way they already do on PC. Works with dates, dropdowns, radio buttons, height, and score fields.
- When an answer earlier in a case changes which fields should appear, the form now updates correctly.
- Fixed a case where iOS submitted the wrong case type when you accepted the default on a new case.

Notifications
- New NavyAlarm and NavyAlarmMax notification sounds.

Other fixes
- Status bar no longer stays red after e-Bridge reconnects.
- Welcome and lock-screen label layout corrected.
- Misc. performance improvements 19.15 May 20 - Improved photo library permission handling with clear guidance when access is denied or restricted
- Misc. performance improvements 19.13 Mar 31 - Fixed tab bar display issue on recent iOS versions
- Improved reliability of push notification clearing when a case is opened from another device
- Misc. performance improvements 19.11 Mar 3 - Connection Test Screen: Added a new screen to help diagnose connection issues easily.
- Workflow Enhancements:
- Added support for dropdown controls inside events.
- Added support for multiple acknowledgement requests.
- General workflow performance improvements.

Bug Fixes:
- Tracking: Fixed an issue where tracking sometimes failed to resume after internet connectivity was restored.
- Stability: Fixed a crash when opening forms containing no image data.
- Messages: Better handling of expired or deleted messages on the server.
- Includes additional logging improvements.
- Misc. performance improvements 19.10 Feb 18 - Added Search
- On/Off Configurable search box for finding case templates.
- Misc. performance improvements 19.9 Jan 15 - Now supports dynamic case templates that change the displayed fields based on the selected template type.
- Disabled buttons are now hidden inside menu buttons.
- Resolved issue where dropdown controls were not disabling correctly.
- Corrected bug where the DOB picker disappeared when changing the date format.
- Misc. performance improvements 19.8 12/11/2025 - Smarter Case Summaries: Case summaries can now be configurable to filter out and exclude data points that have been left blank.
- Drop downs can now be a required field type in e-Bridge templates on mobile devices.
- Various User Interface improvements on mobile devices
- Misc performance improvements 19.7 10/28/2025 - Smarter Case Summaries: Case summaries can now be configurable to filter out and exclude data points that have been left blank.
- Drop downs can now be a required field type in e-Bridge templates on mobile devices.
- Various User Interface improvements on mobile devices
- Misc performance improvements 19.6 09/22/2025 - Smarter Case Summaries: Case summaries can now be configurable to filter out and exclude data points that have been left blank.
- Drop downs can now be a required field type in e-Bridge templates on mobile devices.
- Various User Interface improvements on mobile devices
- Misc performance improvements 19.4 08/18/2025 - New support for viewing TIF image files
- Misc performance improvements 19.3 06/25/2025 - Video call engine updates
- Minor improvements to some controls within Cases
- Misc performance improvements 19.2 06/03/2025 - Multi Factor Authentication (MFA) support added
- Improvements for multi-page PDF attachments
- Misc performance improvements 19.0 04/22/2025 - Improvements for EMS Tracking
- Improvements for Date of Birth control
- Misc performance improvements 18.9 03/24/2025 - New scheduling functionality for automatic enabling/disabling of alerts
- Improvements to message sending when multiple recipients are included
- Misc performance improvements 18.7 02/10/2025 - New scheduling functionality for automatic enabling/disabling of alerts
- Improvements to message sending when multiple recipients are included
- Misc performance improvements 18.6 02/06/2025 - Link multiple devices together for WorkFLOW Case alerts
- Fix to prevent alerts from getting disabled in certain conditions
- Video engine security updates
- Misc performance improvements 18.5 11/06/2024 - Fix to prevent alerts from getting disabled in certain conditions
- Video engine security updates
- Misc performance improvements 18.3 10/10/2024 - New Case Summary feature for WorkFLOW Cases to provide a concise summary of all data from the case
- Improvements to highlighting feature for new/updated data in WorkFLOW Cases
- Moved settings related to downloading of WorkFLOW cases from local app to Web Admin setting
- Misc performance improvements 18.2 09/19/2024 - New data in received WorkFLOW case is highlighted to make it easier to identify what values have changed since last viewing
- Expanding/collapsing of individual sections in WorkFLOW case will be remembered if case is closed and reopened later
- Moved some settings from local device to Web Admin Portal to make management of devices easier for admins
- Misc performance improvements 18.1 07/25/2024